Shipping policy

Shipping Policy – OffsetFx

At OffsetFx, we specialize in delivering digital products such as editing assets, presets, and renders. As all our products are digital, no physical shipping is involved.

1. Digital Delivery

  • All products are delivered electronically

  • No physical items will be shipped under any circumstances

After successful payment, customers will receive:

  • A download link on the confirmation page

  • Access via email only

2. Delivery Time

  • Delivery is typically instant after successful payment

  • In some cases, it may take a few minutes due to system processing or payment verification

3. Delivery Issues

If you do not receive your product:

  • Check your spam/junk folder

  • Ensure you entered the correct email address during checkout

If the issue persists, contact us within 24 hours of purchase.

4. Incorrect Information

Customers are responsible for providing accurate details at checkout.

OffsetFx is not responsible for delivery issues caused by:

  • Incorrect email address

  • Incomplete or incorrect information provided by the customer

5. Technical Issues

In case of technical problems such as:

  • Broken download links

  • File access errors

We will promptly assist and provide a working download link or replacement file.

6. Contact Information

For any delivery-related queries, please contact:

Email: Offsetfx.in@gmail.com

7. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time.

Continued use of our services implies acceptance of the updated policy.