Privacy policy

Privacy Policy – OffsetFx

At OffsetFx (“Company”, “we”, “our”, or “us”), we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and shared.

This Privacy Policy explains how we handle your information when you visit our website, use our services, or make a purchase.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal & Contact Information

  • Name

  • Email address

  • Billing details

b. Payment Information

  • Payment method details (processed securely via third-party providers)

  • Transaction details

c. Account Information

  • Login credentials

  • Preferences and settings

d. Usage & Device Information

  • IP address

  • Browser and device details

  • Website interaction data

e. Communication Data

  • Messages or queries you send to us

2. How We Collect Information

We collect information through:

  • Direct interactions (e.g., purchases, account creation, contact forms)

  • Automated technologies (cookies, analytics tools)

  • Third-party services (payment gateways, Shopify infrastructure)

3. How We Use Your Information

We use your information to:

  • Process transactions and deliver digital products

  • Manage your account and provide customer support

  • Improve website performance and user experience

  • Send important updates related to purchases or services

  • Prevent fraud and maintain platform security

  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Service providers (e.g., payment processors, hosting, analytics)

  • Shopify platform to operate and improve our store

  • Legal authorities when required by law

We do not sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Remember user preferences

You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your personal information.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce policies

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

11. International Data Transfers

Your information may be processed and stored in locations outside your country, including through third-party services such as Shopify.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

13. Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: Offset.in@gmail.com